Missing nuts and bolts and fuel filter lid along with loose screws? Whatever happened to factory quality control?? I'm glad this evidently didn't affect the safety of your bike. Ride safe . . .
1st service yesterday
I got my 1st service taken care of at 705 miles yesterday. I have about 850 on her now total.
No software updates since Jan 18th when I purchased her they said. The tech noted that there were a couple nuts/bolts missing that he said vibrated out that he replaced.
On the checklist, there is "water-oil exchanger fastening screws tightening check". He says every one he has check on all 899s were loose and not at the specified Ducati TQ spec. Just a heads up.
The tech setup my suspension for me, he said he has done numerous 899 for the UK race series they can be used in.
Far as my false 5th and 6th gear shifts with DQS, he test rode it and said it's most likely me not being positive enough when engaging it. Which it very well could be. ****, at that speed, I'm focused on other things usually lol.
On the warranty claim on my tank paint for the fuel filler lid that was missing (they have seen 2 bikes like that now BTW, mine and a white one), the dealer says if anything they won't replace the tank but pay for it to be re-painted. He says he will do it for me out of pocket and just get it back form Ducati later on to save me time. Sucks tho the dealer is a 300 miles round trip and he needs it for a week. gonna be hard to get a ride out there twice. I'm still for sure going to get it clear coated too.
It was all pricier than I would have liked, $394 total. They kept saying how the Panigale is more labor than the previous generation of bikes. They did have it back there for about 5hrs in their service bay working on it while I waited. I got them down on the price but I'm not going to say to what on the internet and it was only because the owner quoted me less for the service when I purchased the bike, we met half way in the end.
No software updates since Jan 18th when I purchased her they said. The tech noted that there were a couple nuts/bolts missing that he said vibrated out that he replaced.
On the checklist, there is "water-oil exchanger fastening screws tightening check". He says every one he has check on all 899s were loose and not at the specified Ducati TQ spec. Just a heads up.
The tech setup my suspension for me, he said he has done numerous 899 for the UK race series they can be used in.
Far as my false 5th and 6th gear shifts with DQS, he test rode it and said it's most likely me not being positive enough when engaging it. Which it very well could be. ****, at that speed, I'm focused on other things usually lol.
On the warranty claim on my tank paint for the fuel filler lid that was missing (they have seen 2 bikes like that now BTW, mine and a white one), the dealer says if anything they won't replace the tank but pay for it to be re-painted. He says he will do it for me out of pocket and just get it back form Ducati later on to save me time. Sucks tho the dealer is a 300 miles round trip and he needs it for a week. gonna be hard to get a ride out there twice. I'm still for sure going to get it clear coated too.
It was all pricier than I would have liked, $394 total. They kept saying how the Panigale is more labor than the previous generation of bikes. They did have it back there for about 5hrs in their service bay working on it while I waited. I got them down on the price but I'm not going to say to what on the internet and it was only because the owner quoted me less for the service when I purchased the bike, we met half way in the end.
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Apparently the loose bolts is quite a common issue. Thanks for the heads up! Hope it all goes well for your 899.
The loose bolts are pretty common with Ducati's due to the type of vibrations the V motors produce. That being said they should shouldn't be falling out in such a short time between delivery and first service. It's normal to get a bit loose but not fall out. Sounds like the dealership didn't tighten a few bolts up to spec.
Agreed. Considering how much the dealers charge for Setup Fees, I would imagine that they put some serious work into each bike to ensure that it's roadworthy. (OTOH, my sales guy refused to tell me what kind of work goes into the setup.) I would ask the dealer for a list of the screws/bolts they replaced so I could keep an eye on them myself.The loose bolts are pretty common with Ducati's due to the type of vibrations the V motors produce. That being said they should shouldn't be falling out in such a short time between delivery and first service. It's normal to get a bit loose but not fall out. Sounds like the dealership didn't tighten a few bolts up to spec.
Just a FYI, I've done a fender delete and changed my windshield, so I've had my bike stripped down. Lots of loose bolts and screws and I haven't drove my bike yet.
I think the setup fee think is bogus. I was at my dealer when they unpackaged some bikes, and they were almost completely assembled already. They uncrated a 2014 BMW S1K while I was watching and all it needed were fluids. I saw a complete 899 in the back waiting on fluids too and they has just taken it out of the box too. I had a fairing bolt fall out and other stuff work loose before my first service.Agreed. Considering how much the dealers charge for Setup Fees, I would imagine that they put some serious work into each bike to ensure that it's roadworthy. (OTOH, my sales guy refused to tell me what kind of work goes into the setup.) I would ask the dealer for a list of the screws/bolts they replaced so I could keep an eye on them myself.
Hmmm.
I think when mine arrives some blue Loctite will be on order soon and a trip to a respected mechanic.
I think when mine arrives some blue Loctite will be on order soon and a trip to a respected mechanic.
I never had a single issue ever with my 848 so it is kind of a pain in the ass but it hasn't ruined the experience yet lol.
Next oil change I do I'll be sure to check everything I can on the bike myself.
Next oil change I do I'll be sure to check everything I can on the bike myself.
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